How Chalkbeat built its cross-functional AudSquad

You might not need to hire new people to support your membership strategy. You might just need a new squad.

 

What WTFJHT learned from a bad membership tech choice

WTFJHT founder Matt Kiser is on his fourth payment processor since launching in 2017.

 

How Chalkbeat defined and measured membership success

They started with four hypotheses about what implementing membership could do for Chalkbeat.

 

How 1-person, member-driven newsroom WTFJHT built its budget

He pays attention to just three metrics for setting revenue projects: member conversion, average contribution, and churn.