The team went from two people working on membership part-time to seven people working on it almost completely full time.
To avoid a hierarchical structure that would run counter to its cooperative model, The Bristol Cable's uses a circular staffing model.
You might not need to hire new people to support your membership strategy. You might just need a new squad.
As De Correspondent approaches 70,000 members, it has had to make some changes to maintain the quality of the member experience.