How The Dispatch made Substack work for them

The Dispatch had to forego having a robust website, but choosing Substack has freed up the team to focus on journalism.


How De Correspondent keeps its commitment to collecting minimal data

They invest heavily in collecting qualitative insights volunteered by members instead of funneling up quantitative data.


How El Diario decided it was worth it to build its own CRM

One of the benefits of El Diario membership is ad-free browsing - but with their old CRM, that just left white boxes on the site.


How Correctiv invites readers into its investigations

The only way Correctiv could get data on who owned property in Hamburg was by asking readers to submit their own records.


What WTFJHT learned from a bad membership tech choice

WTFJHT founder Matt Kiser is on his fourth payment processor since launching in 2017.