Their suite of surveys and commitment to always following up with respondents gives the staff a highly useful picture of their audience.
Krautreporter is running three to five surveys at any point in time.
They invest heavily in collecting qualitative insights volunteered by members instead of funneling up quantitative data.
One of the benefits of El Diario membership is ad-free browsing - but with their old CRM, that just left white boxes on the site.
The only way Correctiv could get data on who owned property in Hamburg was by asking readers to submit their own records.
WTFJHT founder Matt Kiser is on his fourth payment processor since launching in 2017.
They designed a set of targeted experiments at every stage of the audience funnel.
Four years after launching their membership program, De Correspondent sat down with members to find out what they thought.
They started with four hypotheses about what implementing membership could do for Chalkbeat.